Alabaster Wellness Clinic Privacy Policy

Alabaster Wellness Clinic (“we”, “us”, “our”) is committed to protecting the privacy, confidentiality, and security of the personal information and personal health information we collect from our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with Ontario’s Personal Health Information Protection Act (“PHIPA”) and Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”). By using our website, booking online, or receiving services at our clinic, you agree to the terms of this Policy.

Information and Disclosure

We collect personal health information necessary to provide services, including contact details, health history, and treatment plans. This data is gathered through intake forms, online bookings, and direct communication. We use your information for appointment scheduling, clinical care, communications, and billing. We strictly comply with PHIPA and PIPEDA standards to ensure your data is handled with the highest level of confidentiality. We do not sell your personal or health information to third parties. By providing your information or using our services, you consent to this collection and use as described.

Data Protection and Your Legal Rights

We employ robust security measures, including encrypted systems and physical safeguards, to protect your data. Information is retained only as long as required by professional and legal standards before being securely destroyed. Under PHIPA and PIPEDA, you have the right to access your records, request corrections, or withdraw consent at any time. For any inquiries or to exercise your rights, please contact Alabaster Wellness Clinic at 1400 Bayly St #8a, Pickering, ON L1W 3R2 or by calling (905) 831-4325. This policy may be updated periodically to reflect changes in legal requirements or clinic practices.